Shipping policy

Shipping and returns

SHIPPING INFORMATION

The shipping costs will be calculated at the time of check-out based on the final destination of the delivery, they depend on the destination of the order and change based on the quantity and / or size of the products ordered.
At the end of the order, the system automatically provides the total amount.

Here below our price list:
ITALY : Free
EUROPE, SWITZERLAND, UNITED KINGDOM: € 10.00
UNITED STATES, CANADA : € 25.00
REST OF THE WORLD : € 40.00

The delivery of the product will be carried out by a courier appointed by TTM Studio on behalf of Lagalene.
In order to deliver the products correctly, the presence of the Customer is required ( or another person appointed by him) to the address indicated.If the delivery cannot be made successfully, Lagalene will try to contact and the Customer at the e-mail address provided at the time of purchase, with the aim of defining and solving non-delivery problems. If the attempt fails, the purchase order will be considered canceled.
Lagalene will communicate the cancellation via e-mail to the e-mail address provided at the time of purchase and in this, if the Customer has already paid for the products, Lagalene will refund the full amount by deducting the shipping costs.On receipt of the delivery, the Customer is required to check that the package has no visible damage and that it is not altered in its closing parts. order delivery times vary from 2 to 7 working days from shipment.
Delivery can be made from Monday to Friday (excluding holidays), barring unforeseen events due to customs clearance operations, where applicable. The customer has the duty to make sure that the shipping address entered is correct, as it can no longer be changed after the courier is collected.
It is also not possible to fulfill an order if, as a delivery address delivery, is indicated a PO box, an APO / FPO or a forwarder. Products returned to the sender due to transport problems will be returned at no additional cost to the customer.